https://vision2030.ai/tags/nusuk/Recent content in Nusuk on SAUDI VISION 2030 Intelligence PlatformHugoenMon, 18 May 2026 00:00:00 +0000https://vision2030.ai/analysis/smart-hajj-ai-operations-platform/Mon, 18 May 2026 00:00:00 +0000https://vision2030.ai/analysis/smart-hajj-ai-operations-platform/<h2 id="executive-read">Executive read</h2> <p>Zain KSA’s new AI-powered Smart Hajj Platform should not be read as a telecom press release. It should be read as a signal that Saudi Arabia is converting Hajj into one of the world’s most demanding live testbeds for artificial intelligence, 5G, roaming optimisation, digital identity, eSIM provisioning, crowd-management data, mission-critical communications, and event-scale network automation.</p> <p>The official announcement is narrow enough: Zain KSA says it has completed its technical and workforce preparations for Hajj 1447H and launched a Smart Hajj Platform that provides intelligent end-to-end network management across the Hajj zone. The platform enables real-time network insight, early issue detection, instant optimisation recommendations, and autonomous fixes requiring zero human intervention. It is integrated across more than 450 5G towers and more than 950 Wi-Fi access points across the Two Holy Mosques and holy sites. The company says it has mobilised more than 1,240 employees, 99% Saudi nationals, 40% women, with field teams supporting pilgrims in more than eight languages and 60% of frontline staff trained in first aid. It also continues its partnership with Nusuk, allowing pilgrims to activate eSIMs through the app, while supporting crowd management, mission-critical communications, and safety and security operations with government entities. <a href="https://sa.zain.com/en/all-news/zain-ksa-launches-ai-powered-smart-hajj-platform-part-its-technical-and-field-readiness">Zain KSA, 14 May 2026</a>.</p>